Solve for the user first.
As a UX content writer, I strive to create a clear, helpful, human, kind, and inclusive user experience. When first time users have a seamless journey, they become loyal customers which leads to businesses achieving their strategic goals.
My background as a playwright allows me to imagine myself in the shoes of the character's journey and fosters my sense of empathy. These qualities carry over to a subtle understanding of the user experience and a desire to collaborate closely with internal stakeholders to optimize the user experience.
Photo courtesy of Cassis Birgit Staudt